In DigiTouch's hotel smart solution, our focus is on significantly reducing costs without eliminating amenities. Unlike conventional solutions that require purchasing expensive equipment, DigiTouch reduces implementation costs to one-fifth of similar methods by upgrading existing hotel equipment, making smart technology accessible for hotels of any scale.
Hotel guests can control lights, adjust the cooling and heating systems, and open their suite door using just their mobile phone, without the need for physical cards or keys. All guest requests are recorded within the software and can be centrally tracked, assigned, and reported by management. Additionally, unlimited language chat between guests and staff creates a modern, fast, and international experience.
Alongside this system, DigiTouch's integrated employee portal, as a standalone product, digitizes and streamlines organizational processes. Management dashboard, payslips, ticketing, notifications, organizational messaging, task assignment, and dozens of other features, designed with a focus on security, scalability, and user experience, ensure DigiTouch intelligently optimizes not only spaces but also processes and communications.
With DigiTouch, there is no need to purchase expensive smart equipment. We reduce implementation costs to one-fifth of common methods by upgrading existing hotel infrastructure and equipment, without compromising quality or amenities.
The DigiTouch implementation process is designed to be completed in the shortest possible time without disrupting hotel operations, ensuring the system is operational quickly.
All guest requests, room status, and staff performance can be viewed, tracked, and reported through a single integrated management panel, providing hotel management with complete and real-time oversight.
A simple, multilingual, and smart experience of modern hospitality
The smart journey begins when guests have control over their stay before even arriving at the hotel. The smart hotel app transforms the booking process, service selection, and room preparation into a simple digital experience using a modern approach. Guests can manage their stay with just a few taps, without the need for in-person visits or waiting in the lobby. This approach elevates the traditional definition of hospitality to a modern, fast, and smart experience.
Within the app structure, the booking section is designed as the starting point for guest interaction with the hotel. Users can browse room types, images, amenities, and stay packages, then finalize their reservation. Multilingual support ensures every guest can interact with the system in their preferred language from the very beginning. After booking, information is automatically recorded and the check-in process is completed without queues using QR code.
After entering the room, the app becomes the guest's personal assistant. Lighting, cooling and heating, media, and room services are all controlled through a simple user interface. The key feature of this system is the smartification of existing hotel equipment — no need for expensive hardware purchases or infrastructure changes. This approach enables smart technology implementation with minimal cost and maximum efficiency.
One of the main challenges in international hotels is language barriers. The smart hotel app, utilizing a live translator, enables direct conversation between guests and staff. Guests write in their own language and staff receive the response in theirs — translation happens automatically and in real-time. This feature creates smooth, accurate, and seamless communication.
All daily hotel services, from room service and restaurants to laundry, taxi, and technical services, are managed through an integrated system. Each request is intelligently assigned to active staff in the relevant department and its status can be tracked. In case of delays, the system automatically notifies the relevant manager. Service ratings also help improve quality and analyze staff performance.